Returns are accepted if we have sent you a garment that isn’t what you specifically ordered, example: wrong color, wrong size, or if the garment does fit, etc. Please reach out through contacting our support team @craumapparel@gmail.com
Policy
Return Policy
Email Marketing Policy
When you subscribe to our email list, create an account, or make a purchase, you may receive marketing emails from us. These emails may include:
- Product launches
- Restock notifications
- Exclusive offers
- Order updates
- Brand news and announcements
We only send marketing emails to customers who have provided consent where required by applicable law.
You can unsubscribe from our marketing emails at any time by clicking the "Unsubscribe" link at the bottom of any email. Once you unsubscribe, you will no longer receive promotional emails, though you may still receive transactional emails related to your orders, such as order confirmations, shipping updates, or account notifications.
We use trusted third-party providers, including Omnisend, to manage our email communications. These providers process your information solely for the purpose of delivering our emails and related services.
We do not sell your personal information to third parties.
If you have any questions about this Email Marketing Policy or wish to contact us regarding your personal information, please reach out to us at:
Email: craumapparel@gmail.com
SMS/Text Messaging Terms
By providing your mobile phone number and opting in to receive text messages from craum, you agree to receive recurring automated and non-automated text messages from craum related to your orders, account, customer service, abandoned checkout reminders, promotions, and marketing offers. Message frequency varies. Message and data rates may apply. Consent is not a condition of purchase. You may opt out at any time by replying STOP to any text message. After you reply STOP, we may send one final confirmation message. For help, reply HELP or contact us at craumapparel@gmail.com Carriers are not liable for delayed or undelivered messages.
SMS/Text Messaging Privacy
When you opt in to receive text messages from craum, we collect your mobile phone number, your consent status, and related messaging data such as message delivery status and interaction history. We use this information to send order updates, customer service messages, abandoned checkout reminders, promotions, and marketing offers. We do not sell, rent, or share your mobile phone number, SMS opt-in data, or SMS consent with third parties or affiliates for their marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except as necessary with service providers, aggregators, and carriers that help us deliver text messages. You may opt out of SMS messages at any time by replying STOP, or get help by replying HELP.